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Systems Engineer


Agilisys is an employee owned organisation that delivers success through innovation, working with public sector partners to help them transform services that make a real difference to millions of people across the UK. We are one of the UK's most innovative IT services providers, delivering transformation through a suite of world-class citizen-centric technology products as well as centres of operational excellence around the UK.

Reporting into the Head of Systems, this technical role will play an integral part in ensuring the stability and efficient operation of our client’s IT environment and requirements. You will have the opportunity to undertake complex technical work on infrastructure and systems on a BAU basis, as well as being involved with the implementation of new projects and technologies.

 You will be a proactive and intuitive member of the team, having the confidence to provide technical advice and consultancy to the relevant stakeholders and technical teams. You will have autonomy and responsibility for managing and maintaining a number of systems in a fast-paced and collaborative environment.

This role will be predominantly based in our City of London office (approx. five minutes’ walk from Moorgate station) but there may be some requirement to travel to our other offices in the London area.


Supporting the day to day delivery of systems operations and projects, including:

  • Ensuring that routine maintenance and processes are reviewed, maintained and completed
  • Design and deploy new applications and enhancements to existing applications, software and operating systems
  • Prioritise and respond to Service Desk Incidents, Service Requests and Changes
  • Create and maintain documentation as it relates to system configuration, mapping and processes
  • Recommend and execute modifications to the systems environments in order to improve efficiency, reliability, and performance

 Skills and Experience

  • Exposure to a fast-paced, managed services environment would be an advantage
  • Experience providing 3rd Line Support
  • Proactive and collaborative member of the team
  • Flexible and adaptable to change
  • Active Directory and associated technologies – DHCP, DNS
  • Windows Server 2008 and later server operating systems
  • Cloud and on-premise proxies
  • Microsoft Exchange 2010 and later
  • Anti-Virus
  • File & Print Servers
  • Citrix Xenapp and XenDesktop
  • SCCM

Benefits of working for Agilisys

  • Working within an agile and collaborative environment
  • Pension Scheme
  • Health Insurance
  • Being an Employee Owner as part of the EOT
  • Life Assurance
  • Access to exclusive discounts and offers with a variety of retail providers through Agilisys “Perks at Work”
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