3Pillar Global is looking for a Software Engineer- I with expertise and experience in AWS Infrastructure support & ITIL processes i.e. change management, incident management & problem management. The duties associated with this position include analysis of problems, introduction of best practices, and solving specific application related issues
ResponsibiltiesResponsible for Receiving, Recording, and Responding and Resolving incidents.24/7/365 Level 2 technical supportProactive Product production and development environment monitoringIncident response time based on severity of an incidentSupport and administration of Client’s AWS hosting infrastructure for the ProductLinux Server system administration and Shell Scripting experience
Desired profileTeam work capabilitiesCommunicationOpenness for collaboration in order to learn and complete the assignmentsMaintains consistent utilization and looks for opportunities to support billable work,Stays attuned to and shares with management relevant business intelligence that impacts our ability to deliver successfully or provides an opportunity for growth within the account.
BenefitsA competitive annual salary based on experience and market demandsFlexi-timingsMedical insurance with the option to purchase a premium plan or HSA option for your entire familyIn-house Food & RefreshmentsRegular Health check-up camps arranged by the companyRecreational activities (Pool, TT, Wii, PS2)Business casual atmosphere